Introduction
At Cactus Cars, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our mobile mechanic services in High Wycombe and surrounding areas. Please take a moment to read this policy carefully to understand how we handle your data.
Information We Collect
a. We may collect personal information when you contact us, book a service, or interact with our website. This may include:
- Your name, address, phone number, and email address
- Vehicle details such as make, model, registration number, and condition
- Booking details, service history, and repair records
- Payment information (where applicable)
- Any messages or correspondence you send to us
How We Use Your Information
b. The information we collect is used to:
- Provide our mobile repair and maintenance services at your chosen location
- Manage bookings, quotes, and payments
- Communicate with you about your vehicle, service updates, or appointments
- Send service reminders, offers, or updates (if you’ve consented)
- Improve our customer service and website performance
- Meet legal, accounting, or regulatory requirements
Data Security
We use appropriate security measures to protect your personal data from loss, misuse, or unauthorised access. However, no online or electronic data transmission can be completely secure, and you acknowledge that you provide your information at your own risk.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections or deletion of your personal data
- Withdraw consent for marketing communications at any time
- Object to or restrict how we process your data in certain situations
To exercise these rights, please contact us using the details below.
Cookies and Website Analytics
Our website may use cookies or analytics tools to help us understand how visitors use our site. This helps us improve usability and user experience. You can adjust your browser settings to refuse cookies if you prefer.
External Links
Our website may include links to external websites. Cactus Cars is not responsible for the content or privacy practices of any third-party sites. We recommend reviewing the privacy policies of those websites when visiting them.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in how we operate or to comply with legal requirements. The latest version will always be available on our website, with the date of the most recent update clearly displayed.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at:
Cactus Cars
High Wycombe, HP10 0BL
Phone: 01494 123456
Email: info@cactuscars.co.uk
By using our website or booking a service, you consent to the collection and use of your personal information as described in this Privacy Policy.
